New York, Apr 29 (AP) Shortly after midnight on Thursday, several New York City subway trains slowed to a crawl as emergency crews tended to a person discovered on the tracks in Manhattan.
The delays were flagged for the Metropolitan Transportation Authority’s rail control centre, where a customer service agent typed up a straightforward warning for early-morning riders to consider alternate routes.
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But while the message was quickly posted to the MTA’s website and app, the alert never made it to the subway system’s Twitter account, with its 1 million followers. The agency’s access to the platform’s back-end, officials soon learned, had been suspended by Twitter without warning.
It was the second such…
