Minister of Communication, Technology and Innovation, Salima Mornorna Bah, has called on the body of mobile Regulators in West Africa, to prioritise consumer rights, promote fairness and equity, as well as enhance transparency and accountability in their regulatory frameworks.
She made the call yesterday during the official opening of the 21st annual general meeting of the West Africa Telecommunications Regulators Assembly (WATRA) held at the Radison Blu Mammy Yoko Hotel in Freetown.
“Let us create accessible complaint resolution mechanisms for redress, empower consumers drive demand, fuel innovation, and contribute to sustainable growth. Let us listen to their voices and prioritise their well-being,” she called.
She said the AGM symbolises the collective determination and commitment of regulators within the region to shape a dynamic and inclusive digital future and urged them to…
