Virgin Mobile and O2 customers face 17.3% increase to phone airtime bills

Customers of O2 and Virgin Mobile face 17.3 per cent increases to their mobile phone airtime bills from April.

Millions of households face increases of around 15 per cent to their phone and broadband bills by April 1 as providers pass on inflation-linked rises.

But some of the highest increases unveiled so far will be paid by those with Virgin Media and O2 – albeit only for the airtime portion of customers’ bills.

The 17.3 per cent increase is based on the February 2022 inflation figure of 13.4 per cent, plus an extra 3.9 per cent margin.

It applies to the firms’ airtime plans, which cover the cost of minutes, texts and data. The price of handsets is not going up.

Airtime increases: the cost of using a phone is going up for customers of Virgin Media O2, but the cost of the phones themselves are not

Airtime increases: the cost of using a phone is going up for customers of Virgin Media O2, but the cost of the phones themselves are not

Virgin Mobile and O2 are part of the same company, Virgin Media O2, after a 2021…



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