General manager of AIOps at Vitria Technology.
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The demand for digital capabilities throughout the enterprise, all happening simultaneously, is dramatically impacting the role of IT. These end-to-end digital transformations encompass large numbers of workers and introduce new technologies across the organization. Funding to drive digital initiatives is increasing. The challenge lies in the rapidly shrinking window of time—the time to value—during which IT can effectively and efficiently use technology to enable transformation projects.
When business leaders ask how fast they can have a transformation project completed, the response from IT reflects these considerations: how quickly IT can retool, reskill and manage the changes. Three IT best practices that help lead to successful transformations are focusing on the customer, aligning the technology selection with the…
