A significant portion of Teletalk’s mobile network towers lacks adequate battery backup systems, exacerbating customer frustrations with its unreliable service and contributing to a steady decline in its subscriber base.
According to the state-run carrier, there are 5,661 base transceiver stations (BTSs) that facilitate access to its network. However, of the 3,856 towers run on batteries supplied by Teletalk, 21.52 percent can’t provide more than one minute of backup.
For all latest news, follow The Daily Star’s Google News channel. This means customers who are under the coverage of the 830 towers can’t access the network if there is a power outage.
Similarly, about 40 percent of Teletalk’s towers can no longer provide network access if electricity outages persist for more than an hour.
This grim scenario was presented to Zunaid Ahmed Palak, state minister for telecom…
