India establishes 3 Grievance Appellate Committees to ensure accountability of internet platforms

NEW DELHI, Jan. 28 (Xinhua) — The Indian government on Saturday established three Grievances Appellate Committees (GAC) that will address users’ complaints against social media and other internet-based platforms to ensure accountability of internet platforms.

GAC is based on the recently amended Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, IT Rules 2021 and the committees are composed of three members each.

“The IT rules 2021 provide for creating avenues for grievance redressal apart from courts and ensure that the constitutional rights of Indian citizens are not contravened by any big-tech platform by ensuring new accountability standards for significant social media intermediaries,” a statement issued by the federal ministry of electronics and information technology said.

According to the ministry, GAC is a critical piece of overall policy…



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