5G will enable a new set of services, not only for human users but also for industrial and automotive purposes. Key factors for acceptance and use are ultra-high reliability and real-time interaction capability. For those future applications, it is key to measure and rate the interactivity of a network and to efficiently identify transmission bottlenecks.
A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.
SLAs define QoS via Key Performance Indicators (KPIs)
• Connection time
• End to end Latency/Jitter
• Throughput/Bandwidth
• Service Availability
– SLAs also define QoS boundaries!
• Space-to-ground KPI measurements –…
