Bad news for telcos; Trai to impose up to Rs 10 lakh for call drops

Looking to improve customer experience and end the issue of call drops, the Telecom Regulatory Authority of India (Trai) has announced revised quality of service (QoS) rules, providing for a penalty of Rs 5 lakh on mobile operators if they fail to meet the benchmarks.

Posted: 2017-08-18 20:55:00

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